Privacy Policy

At Dune Lakes Therapy Group ("we", "our", "us"), we respect your privacy and are committed to protecting the personal and health information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, in accordance with applicable laws including the Health Insurance Portability and Accountability Act (HIPAA).

Information we Collect

We may collect the following information when you interact with our website:

1. Personal information:

Such as your name, phone number, email address, and other contact details when you:

Fill out forms (e.g., Contact Us, Request a Consultation)
Subscribe to newsletters or updates
Submit job applications

2. Health Information:

If you provide health-related information through forms or secure messaging (e.g., requesting an appointment or services), this may be considered Protected Health Information (PHI). All PHI is handled in accordance with HIPAA regulations and is never shared without your written authorization except as required or permitted by law.

3. Technical Usage Information:

We collect non-personal information such as:

IP address
Browser type and version
Device information
Referring URLs
Site usage patterns

This data helps us improve the performance, security, and usability of our site.

How We Use Your Information

We may use your information to:

Respond to inquiries or service requests
Schedule and manage appointments
Communicate updates and health information (with consent)
Process employment applications
Improve website experience and services
Comply with legal or regulatory obligations

HIPAA Privacy Practices

All PHI collected through our site or practice is subject to our HIPAA Notice of Privacy Practices, which explains in more detail how we use and disclose your health information, your rights under HIPAA, and how you can exercise those rights. You may request a copy of our Notice of Privacy Practices by contacting us directly.

Sharing Your Information

We do not sell your personal or health information.

We may share information only with:

Authorized service providers who help operate our business (e.g., web hosts, secure form vendors)
Third parties as required by law, court order, or law enforcement
Health insurance providers, with your authorization, for treatment and billing purposes

All service providers are contractually obligated to protect your data and comply with applicable privacy laws.

Your Rights

Under HIPAA, you may have the right to:

Request access to or a copy of your PHI
Request corrections to your records
Request a restriction on certain uses or disclosures
Receive an accounting of disclosures

Data Security

We implement industry-standard technical, administrative, and physical safeguards to protect your data. Any PHI submitted through the website is secured through encryption, firewalls, and secure servers. While we strive to protect your information, no transmission over the Internet is 100% secure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting any personal information.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors without parental consent. If we learn that we’ve collected information from a child, we will delete it promptly.

Cookies and Analytics

We use cookies and similar tracking tools to enhance your browsing experience and analyze traffic. You can disable cookies in your browser settings, though this may affect site functionality.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Dune Lakes Therapy Group

Inlet Beach, Florida

hello@dunelakestherapygroup.com